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Property Claim Guidance from the Ohio Insurance Institute and the Ohio Department of Insurance

It is essential when an insured incurs property damage that the insured understands the rights under the insurance policy. Insured clients of Alex N. Sill Company have repeatedly commented that they discovered during the adjustment process that the insurance carrier has selfish motives in adjusting the loss claim — and the insurance broker and contractor had conflicts of interest in assisting the insured. The only party that did not have a conflict of interest, other than the insured, itself, was the public insurance claims adjuster. Our insured clients repeatedly further comment that it became clear, during the adjustment process, that they needed an advocate who could understand the policy language and speak and act on their behalf.…

Consumer Group: Insurers Overcharge

U.S. insurance companies systematically overcharge customers and underpay home and auto claims to pad their already fat-bottom lines, a consumer group said Thursday. The Consumer Federation of America’s insurance director, J. Robert hunter, said insurance companies have enjoyed robust profits and contained losses largely by “methodically overcharging consumers, cutting back on coverage, underpaying claims and getting taxpayers to pick up some of the tab for risks the insurers should cover.”…