It is difficult to phrase it more accurately and succinctly than the very words penned by one of our clients/insureds, the owner of the Laundry King facility, as he writes: “To those who have just experienced a large insurance loss: If you are reading this then something wrong has happened…”
For Zachary Burkons and Laundry King, that “something wrong” was a significant fire to his commercial laundromat in Akron, Ohio. Although Mr. Burkons also is a contractor with strong knowledge about the cost of building or rebuilding a structure and additionally frequently serves as an appointed receiver for properties by the court, he quickly discovered the difficulties in contending with insurance claims. Specifically, during preliminary discussions with his insurance company he was besieged by the incredible demands for documentation and proof required as part of the insurance settlement process.
Following a referral, Mr. Burkons retained the Alex N. Sill Company, the nation’s leading public insurance claims adjuster and loss consultant. Sill’s in-house staff of former insurance company adjusters, building appraisers, contents estimators and forensic accountants quickly began putting loss estimates together on the building, contents and business loss, ultimately resulting in a recovery that was meaningfully higher than the numbers originally discussed with the carrier.
Mr. Burkons commented on Sill’s involvement:
“Close friends of mine, including one who used to be an adjuster at a major carrier counseled me that I would not see a payment on this loss in excess of $500,000, leaving me still at a loss to cover my debts. Through several months of hard work of the Sill team, they were able to settle the claim for almost $900,000. I can tell you that without the assistance of the team at Alex Sill I would have become frustrated and discouraged, likely settling for much less. The Sill team came through, maximizing recovery and minimizing inconvenience for myself so I could get back to running my life, not this claim.”[emphasis added]
Zachary Burkons, Owner