Chagrin Falls, Ohio
There is no good time for a fire to any business. In the days and weeks leading up to Christmas, Jekyll’s Kitchen, one of Cleveland, Ohio’s most beloved and picturesque restaurants (and a part of the nationally-recognized Hyde Park Group of restaurants with multiple locations in four states), which overlooks the Chagrin Falls, suffered a devastating fire, literally leaving almost nothing of the restaurant remaining. With near panic in the minds of the restaurant owners and their 40 employees, Jekyll’s turned to the Alex N. Sill Company for help, after having two “very good success[es] on two small insurance claims in the past.”
Sill dispatched one of its teams of in-house experts consisting of former insurance company adjusters, building and contents appraisers, forensic accountants, and attorney, who worked on the adjustment. No large loss adjustment is simple, and this one was no exception. Between the building that had been reduced to rubble; the business personal property, including very expensive wine collection, that was (as we say in the industry) “out of sight” or gone due to the fire; and the difficult calculations surrounding the business income loss, due to the seasonality of the hospitality business, the loss adjustment required sophisticated and experienced adjusters familiar with complex losses this size.
The final result was a very successful negotiated settlement of several million dollars. As written by Richard Hauck, co-owner of the Hyde Park Group:
“In the end, the Sill Company got a large settlement for us, which covered our income loss, out of pocket costs and the complete rebuilding of the restaurant. The restaurant is nicer than it ever was before…”
Richard Hauck, Co-Owner
Hyde Park Group