The leading public adjusting firm in North America with offices throughout the United States and Canada.

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Sue Koetter headshot

Sue Koetter

Accounting Manager

skoetter@sill.com Email https://www.linkedin.com/in/susan-koetter-06305959 LinkedIn

Sue Koetter joined the Sill team in January 2019 as Accounting Manager and Human Resource Administrator. Before joining the Sill Team, Sue worked in the transportation, banking , and non-profit sectors.

Most recently, she was a Senior Accountant with Lakefront Lines, Inc. and earlier in her career was a Senior Internal Auditor with National City Corporation. Sue is a graduate of the University of Dayton with a Bachelor of Science in Business Administration with a major in Accounting.

Sill is the leading public adjusting firm in North America because we have the ability to handle every aspect of an insurance claim. When you work with Sill we can settle your claim faster than you would be able to do on your own.

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Latest News

When the Sirens Go Off: Facing Today’s Midwest Storms and Finding Your Way Back

Heavy storms and nocturnal tornadoes are striking the Midwest today. Learn how to prepare your property and recover fully with Sill Public Adjusters.

Why Property Insurance Claims Often Fail the First Time—And Why You Need a Public Adjuster

When a commercial building, multifamily property, or industrial asset suffers a large-loss event like a fire or hurricane, most owners assume the claim process will move toward a fair resolution if they cooperate and respond quickly. In practice, that assumption often fails. A major property claim is rarely just a simple repair estimate. It is a documentation exercise, a valuation challenge, a coverage analysis, and a business interruption claim all unfolding at the exact same time.

Solon Hail Damage Claims: How a Public Adjuster Strengthens Recovery for Cleveland-Area Property Owners

A severe storm can create far more damage than a brief surface inspection reveals. For Northeast Ohio property owners, the real financial risk lies in missed structural compromises, ruined insulation, and delayed operational disruptions. Discover why Solon hail claims are routinely under-scoped by carriers—and how to protect your asset.