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Homeowner #1

Written by: SILL

Homeowner #1

Pepper Pike, Ohio

Property losses suffered by homeowners may be lesser in amount in actual dollar damages than major multi-million dollar commercial claims, yet they are often just as time-consuming and difficult to adjust. In addition to the actual loss suffered, the homeowner often is displaced from their residence into a hotel as well as emotionally distraught. And, of course, the homeowner is alone when contending with the daunting task of facing the insurance company professionals thrusting the carrier’s self-interested loss numbers at them.

Such was the case when Aliza Falk and William Wilson suffered a water loss at their home in exclusive Pepper Pike, Ohio. A plumbing fixture suddenly burst in their home, flooding the first floor and raining down into the basement. Ms. Falk and Mr. Wilson were referred to the Alex N. Sill Company and immediately retained Sill to assist in the adjustment of this loss. The Sill team, including an adjuster, building consultant and contents estimator, quickly took over the burden of proof of itemizing the damages to the home. Their efforts resulted in a very prompt and successful recovery.

As stated by Ms. Falk and Mr. Wilson:

“Will and I want to thank you from the bottom of our hearts for helping us through our insurance claim process. When our damage occurred…we felt so helpless. After retaining your help we felt as if we had control over a situation that initially seemed so out of control. You spent so much time negotiating with our adjuster on things we didn’t even know we had a right to have an opinion on.

“Without your help we would have been at the mercy of a company that truly did not have our best interests in mind . . . I could not imagine the stress or the outcome of going through this or any insurance claim without you or your company. You cared about our home and our situation and you fought for us.” [emphasis added]

Aliza Falk & William Wilson