Alex N. Sill Company public insurance adjusters


When Disaster Hits Minnesota

When Disaster Hits Minnesota

Home destroyed in hurricane

You have a property insurance claim for damage to your business or home in Minnesota.

Fire, tornado, wind storm, hail, explosion, vandalism, burst pipe or some other calamity has done damage to your business property or residence.

Industrial fire insurance claim

The terms of your insurance policy entitle you to certain benefits, but…

…page upon page of exclusions and limitations limit your ability to collect on your claim when you need every cent of your coverage to get your life back to normal, fast.

Navigating through the policy exclusions and limitations is difficult and full of land mines. Getting the approval to repair or replace takes significant time (and ultimately may cost significantly more than you anticipate). Will your insurance company cover that cost? How long will the insurance company delay before it approves the re-build? Where will you get cash flow during that time?

The Famous Dave's barbecue restaurant east of Hayward, Wis., burns early Monday morning, Nov. 3, 2014. The landmark restaurant - the first in a chain now found in more than 30 states and Canada, was destroyed by the fire but the owners plan to rebuild. (MANDATORY CREDIT: Terrell Boettcher / Sawyer County Record)

You believe your insurer has your best interests at heart. The insurer doesn’t.

The initial call to your agent will not do anything to assure you will get the maximum to which you are entitled. Insurance companies are for-profit businesses run for the benefit of their shareholders. The agent’s call to the insurer merely starts a chain of events designed to attempt to limit the insurer’s monetary exposure.


If claim recovery is what most concerns you, your insurer and its agent/broker are not the best alternatives in Minnesota for helping you get the most due from your claim.

CONFLICT 1 The primary goal of an insurance company is returning profits to its shareholders. One way that is accomplished is by minimizing claim payments . . . to you and thousands of others.

CONFLICT 2 Insurance agents are in the business of selling policies, not adjusting claims. They do not build or re-build buildings, they are not expert at pricing lost contents and they are not forensic accountants able to calculate your lost income.

Forget repair contractors in any regard.

CONFLICT 3 Repair contractors, sometimes called restoration contractors, are prohibited by law in Minnesota from assisting in the adjustment of a policyholder’s insurance claim. Beware the repair contractor who says they can negotiate your insurance claim for you and beware the insurance adjuster who says they also can do the repair work.

You have the power to take control of the claims process and get the maximum due. Don’t get short-changed.

When you incur a loss, either one of two scenarios can play out: Either 1) you can allow the insurance company to control your claims process, or 2) you can control your claims process by hiring your own professional advocate–a public insurance claims adjuster.

Public adjusters are required to be licensed by the Department of Commerce in Minnesota. Their sole purpose is to provide representation of insured policyholders which serves to eradicate the conflicts of interests, as well as balance the scales of adjustment between you and the insurance company.


The public insurance claims adjuster you hire (not an adjuster the insurance company assigns) provides the policyholder the power to professionally calculate and present to the insurance company the amount of damage incurred and the recovery due per the policy language.

The likelihood of receiving the maximum payout possible per the policy terms is rendered nearly impossible when leaving the calculation of damage responsibility up to the insurance company, its own agents and own adjusters as well as company employed estimators, accountants and attorneys. (It would be like permitting the IRS to calculate your tax bill!)

Furthermore, you have the power to gain control over the claims process when choosing the public insurance adjuster that is best qualified to represent your interests.

That freedom of choice has no up-front cost, but may have a significant upside reward.

Get More Easier, Faster.

Reaching out to Sill, a leading Minnesota public insurance claims adjuster, is the most important second call you can make.

The Alex N. Sill Company is among the largest and longest practicing licensed public insurance claims adjusters in Minnesota. We specialize, since 1928, in reducing the amount of time, effort and aggravation policyholders endure filing claims and fighting with the insurance companies. Sill makes it easier and will get you more, faster.

Our company of licensed loss consultants and appraisers have nearly 90 years of experience working in unison to eliminate the gap – the difference between an insurance company’s damage appraisal estimate and what is rightfully owed per the terms of the policy.

Start here to get “More, Easier, Faster.”


The Sill process is thorough and effective.

Sill combines personal local support with the power of its internationally acclaimed resources able to go toe-to-toe with the biggest of insurers.

The Sill team takes sole and complete responsibility from the moment a loss occurs, marshaling its comprehensive resources to seamlessly help clients get their business and personal lives back to normal.

The company can have its team of experts on-site within 24 hours (and usually sooner) to begin all aspects of the claims process and work towards a final payout in the shortest amount of time.

All efforts are thus focused on a successful disaster recovery, the cost of which is usually absorbed as a direct result of our involvement.

Get the max. Get Sill.

You can hire a public insurance claims adjuster at any time . . . before and even after the visit from an insurer’s adjuster.

However, engaging a public insurance claims adjuster immediately following a disaster and prior to your first meeting with your insurance company is most beneficial. The actions immediately following the disastrous “event” including framing the scope of the loss with the insurance company, documenting the damage and beginning the negotiation process with the insurer are critical to determining the final maximum settlement.

Sill can make the entire, otherwise stressful, claims process for you as easy as possible.

The road to rebuilding and recovery in Minnesota begins with Sill. Start your insurance claim adjustment process here. Contact one of our pros for a no-cost assessment. Explain your situation and attach one or more photos of the damage (if possible) and we will get back to you the same day.

Our permanent staff of in-house professionals, each an expert within their respective fields, will take responsibility for total management of the multitude of steps in the claims process.

Thousands of businesses and public entities as well as homeowners have greatly benefited from having Sill at their side. The time is now to make a move for the max.



The Minnesota Department of Commerce regulates the business practices of insurers and has a comprehensive set of statutes which form their acceptable code of conduct.  Section 72A.201 contends with the regulation of insurance claims practices.  Subdivision 5 of that section articulates the standards for fair settlement offers and agreements and specifically details the acts by an insurer which are considered unfair settlement practices.

When filing and seeking to satisfy claims, insureds need to be particularly aware of the specific provisions insurance companies are bound from taking advantage of consumers.  Conversely, each is a reason for a policyholder to retain their own public insurance claim adjuster.*

Following are several of the key Minnesota regulations which prohibit insurers from:

  • Making any partial or final payment, settlement, or offer of settlement, which does not include an explanation of what the payment, settlement, or offer of settlement is for;
  • Making an offer to an insured of partial or total settlement of one part of a claim contingent upon agreement to settle another part of the claim;
  • Refusing to pay one or more elements of a claim by an insured for which there is no good faith dispute;
  • Threatening cancellation, rescission, or nonrenewal of a policy as an inducement to settlement of a claim;
  • Failing to issue payment for any amount finally agreed upon in settlement of all or part of any claim within five business days from the receipt of the agreement by the insurer or from the date of the performance by the claimant of any conditions set by such agreement, whichever is later;
  • Failing to inform the insured of the policy provision or provisions under which payment is made;
  • Settling or attempting to settle a claim or part of a claim with an insured under actual cash value provisions for less than the value of the property immediately preceding the loss, including all applicable taxes and license fees;
  • Except where limited by policy provisions, settling or offering to settle a claim or part of a claim with an insured under replacement value provisions for less than the sum necessary to replace the damaged item with one of like kind and quality, including all applicable taxes, license and transfer fees;
  • *Reducing or attempting to reduce for depreciation any settlement or any offer of settlement for items not adversely affected by age, use, or obsolescence; and
  • Reducing or attempting to reduce for betterment any settlement or any offer of settlement unless the resale value of the item has increased over the pre-loss value by the repair of the damage.

Sill’s Inside Scoop

The Sill process for optimizing the financial return from your insurance policy is built upon the combination of the company’s trusted process with in-depth, in-house insurance industry expertise. Many of our team members are veteran industry professionals with first-hand experience in the employ of insurance companies before joining Sill. Their valuable insight into insurance company practices is of great advantage when preparing damage valuations and ultimately to obtaining the maximum benefit possible for the policy holder.

Minnesota State Flag
Minnesota State Flag

Alex N. Sill Company responds to businesses and homeowners throughout Minnesota who seek the maximum payout on their property/casualty claims.

Some of the many cities where our licensed claims adjusters assure maximum insurance recovery for policyholders include:

Minneapolis, St. Paul, Rochester, Bloomington, Duluth, Brooklyn Park, Plymouth, Woodbury, St. Cloud, Eagan, Woodbury, Maple Grove, Coon Rapids, Eden Prairie, Burnsville, Blaine, Lakeville, Minnetonka, Apple Valley, Edina, St. Louis Park and Mankato.

Many of the damage claims that Alex N. Sill handles from such disasters as fires, storms and flooding typically come from the largest counties in Minnesota, including:

Hennepin County, Ramsey County, Dakota County, Anoka County, Washington County, St. Louis County,   Stearns County, Olmsted County, Scott County, Wright County, Carver County, Sherburne County, Blue Earth County, Rice County, Crow Wing County, Clay County, Otter Tail County, Chisago County and Winona County.

Sill in Minnesota

Toll Free: 800.524.0006

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